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Never miss a call — or a lead — again

Centralize every incoming call in Plannit: logged with status, linked to the customer, and turned into a job request in a few clicks — so no lead slips.

Written by Brigitte Chouinard

Missed calls are missed jobs. When you are busy in the field all day, every unanswered call is a customer who might call the next contractor instead. Plannit centralizes all your calls and phone messages in one place — so nothing slips, and every lead gets a callback.

Animated demo of Plannit logging incoming calls, their status, and turning a call into a job request

Redirect your calls into Plannit and your phone turns into an organized, trackable pipeline — not a pile of voicemails.

Why you’ll love it

  • Never lose a lead — every incoming call is logged, with its message captured when you cannot pick up.

  • Know what needs a callback at a glance — each call shows its status: missed, busy, answered, or already turned into a request.

  • Turn calls into work in a few clicks — convert a call straight into a job request or work order.

How it works

  • Redirect your calls into Plannit; it records every incoming call and takes a message when you cannot answer.

  • Each call carries a clear status — missed, busy, or answered — and shows whether it became a new job request.

  • Calls are automatically linked to the right customer record in your CRM for future reference.

  • Convert a call into a job request or work order in a few clicks.

  • Everything lives in one place on your dashboard, so tracking and follow-ups stay fast and easy.

Keep the momentum going

Turning calls into customers is just the start. Dig deeper into incoming-call handling, statistics, and AI-powered summaries in Call management in Plannit, then turn those requests into revenue with Plannit quotes.

Catch every call, call everyone back, win more work — that is Plannit.

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