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Dynamic snow alerts on a route

Dynamic snow alerts offer several advantages, particularly in providing real-time communications to your customers.

Written by Patrick Poirier

Our team has added a new feature to allow you to send dynamic snow alerts on your recurring Routes.

In this article, you'll see:

➡️ Steps to follow if the route is already created

➡️ Steps to follow when creating a new route

➡️ Send alerts to a contact other than the main contact

📘 Steps to follow

Route has already been created

  1. From the Routes tab, click on the desired route
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  2. On the Actions button, select Edit

  3. Click on the Information tab, scroll down and make your choice:
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    • Send snow alerts simultaneously to all addresses

    • Send snow alerts in real time to 2, 3, 4 or more addresses in advance
      ​

  4. Click on Save
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  5. Click on Start
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  6. On the Actions button, select Send communications.

Steps to follow when creating a route

  1. From the Routes tab, click on +Route in the top right-hand corner
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  2. Click in the information section, scroll down and make your choice:
    ​

    • Send snow alerts simultaneously to all addresses

    • Send snow alerts in real time to 2,3,4 or more addresses in advance
      ​

  3. Click on Save
    ​

  4. Start the route on the Actions button
    ​

  5. Still on the Actions button, select Send communications.

Send alerts to a contact other than the main contact

  1. Create the main contact to which you will associate the contacts ie. apartments See: How to create clients / contacts

  2. Create associated contacts ie. apartments in a building

  • Add the address of the apartment in the Name section of the contact form

  • Add e-mail address and mobile number depending on communication preference.

  • Associate the apartment contact with the main contact

3. Open the route

  • Click on the address line and activate or deactivate the sending of alerts to the selected contacts.


🎥 Follow the instructions in a short video

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